Hiring for Technical Support
Requirements-
. Comp Skills
. 1 Year Exp in International Calling
. Rotational Shifts
> 20K Joining bonus in 1 Year
> Cab Available
> Good Incentives
> Medical Insurance

Answering customer inquiries and listen to their problems/asks
Troubleshooting customer reported problems – Remote support and On-site support.
Identifying root causes for the problems and taking corrective and preventive steps.
Installation of OS and software.
Providing training to the customer on software and solutions.
Product demonstration to customers.
Generating problem reports, logging issues, escalation of critical issues.

Required Skills:

Good reasoning and analytical skills
Good listening skills
Attention to detail and good problem-solving skills.
Excellent interpersonal skills.
Good written and verbal communication.

An Indian multinational information technology services and consulting company. The company is headquartered in Pune and has its registered office in Mumbai.