Job Title: Technical Writer
Demand ID: 1063737
Client Name: Independent Health
Vertical Name: HealthCare
Experience Level: 6-7 years
Duration: 6 months (C2H)
Detailed JD: Please detailed JD below
Job Location: Pune
Shift Timings: India Afternoon Shift
JD:
6-7 years of experience as a Technical Writer or similar role
6-7 years of experience in technical writing of software documentation
Work with Project managers, Shift leaders and team members to produce and maintain project documentation, including: User Guides, SOPs, runbooks etc
Build and maintain client aids that go beyond traditional documentation, such as online video, demos, guided tours, and other educational techniques.
Learn complex concepts, and communicate the information in a way that is engaging and understood by users.
Gather customer feedback on documentation to improve usability.
Act as an editor to ensure consistency in training documentation across [redacted].
Collaborate with technical staff
Analyze and manage existing and potential content
Create and maintain the information architecture
Make high-quality documentation that meets standards, is appropriate and easy to use
Produce and distribute tutorials to help end-users use a variety of applications
research and collect usability feedback from customers, designers, and manufacturers
Ability to translate highly technical information into easily understandable information for customers
Creative skills and usage of photographs, drawings, diagrams, animation, and charts that increase users’ understanding
Excellent written skills in English
Knowledge of Microsoft Office
Professional Writing or Creative Writing is a big plus
Background in engineering or computer science is a big plus
Critical thinker and problem-solving skills
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