Vacancy open staffing services jobs - Technology Support Executive

Technology Support Executive

Vacancy open staffing services
experience Fresher
salary 10,000 - 20,000 Per Month
qualification
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Posted: 5 Years ago
Views: 2
Applications: 0
Openings: 1

Job Description

  • Job Description
  • Provide customer service for electronic products such as High-definition Consumer goods and Smart home appliances and devices.
  • Provide technical assistance through web-chat, email-based communication tools and Inbound-Outbound Calls.
Responsibilities and Duties
  • Providing timely resolution to customer queries and complaints in a professional manner and in accordance with established guidelines.
  • Troubleshooting and resolving customer service issues and schedule field service call when necessary.
  • Adhering to quality and performance standards.
  • Understanding and striving to meet or exceed program metrics while providing excellent and consistent customer service.
  • Retaining customers and preventing from disconnecting services, repair and respond to diverse types of inquiries.
  • Documenting customer transactions accurately and in-time in related customer and business tools.
  • Collaborating with team members and cross-functional teams as per the business need.
  • Taking part in training and other learning opportunities to expand knowledge of the program and service delivery process.
Required Experience, Skills and Qualifications
  • 10+2 Passed Candidates should have excellent spoken and written communication skills.
  • Candidates with Technical helpline experience will get preference.

Job Particulars

Who can applyFreshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id139091
Job Category Tech Support
StateUttar Pradesh
Country India

About Company

VOSS- Vacancy Open Staffing Services Pvt. Ltd ( a growing  Staffing solutions provider and Modern Technology Job Portal company constituted with very much experienced people in core team.

We headquartered in Industrial hub Noida. We are in the business of providing organizations with full service of recruitment solutions to efficiently screen and select the most qualified candidates for their current job openings.

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