Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services
Follow communication “scripts” when handling different topics
Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
Seize opportunities to upsell products when they arise
Build sustainable relationships and engage customers by taking the extra mile
Keep records of all conversations in our database in a comprehensible way
Frequently attend educational seminars to improve knowledge and performance level
Meet personal/team qualitative and quantitative targets

Minimum Requirement:

Good Communication Skills
Good Problem-solving skills over the call
High energy level

Chalanas is unique business consulting firm focused on fast growth of enterprises, institutions and intermediaries. Chalanas provide complete support to business owners in early, growth and expansion stage. Chalanas engages with global and local clients worldwide for providing them professional solutions across the board. We assist clients to understand new fields, increase revenues, enter foreign markets, raise capital, communicate brands, develop organizations, administrate support and manage outsource services.

Chalanas has plethora of solutions for entities across the board, commerce lines and practice areas. Chalanas fine tunes its repertoire to tailor suit the specific needs of niche customer situations. Chalanas consulting style offers results that are both organic and inorganic in nature thus producing holistic, exponential and quantum growth.

Chalanas has ability to put together strong team of industry experts across sectors and geographies. Chalanas has past experience of working closely with sector agnostic and global investors, fortune companies and intermediaries.

Chalanas aims to bolster the growth of start-ups and entrepreneurs across the globe. Chalanas eagerly participates in both government and private efforts around entrepreneurship and business acumen development. Chalanas evangelizes the spirit of innovation, invention and founding new ventures.