REQUIRED TELECALLER plus SKIP TRACER
NEED 1 YEAR EXPERIENCE
12TH PASS + GRADUATION
LOCATION:- NORTH DELHI
Traces skips for creditors or other concerned parties: Searches city and telephone directories, and street listings, and inquires at post office.
Interviews, telephones, or writes former neighbors, stores, friends, relatives, and former employers to elicit information pertaining to whereabouts of skips.
Follows up each lead and prepares report of investigation to creditor.
May trace individuals for purposes of serving legal papers.
May contact debtors by mail or phone to attempt collection of money owed.
- Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services
- Follow communication “scripts” when handling different topics
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- Seize opportunities to upsell products when they arise
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our database in a comprehensible way
- Frequently attend educational seminars to improve knowledge and performance level
- Meet personal/team qualitative and quantitative targets
Minimum Requirement:
- Good Communication Skills
- Good Problem-solving skills over the call
- High energy level