Key Responsibilities
· Responsible for making outbound calls and regular follow up on leads
assigned.
· Build a strong relationship / trust with customers by understanding the
customer requirements and suggesting the right product to the Customers.
· Selling Membership over the phone and achieve the targeted sales numbers
& value, set quality parameters
· Explaining the product features in detail and how to use the packages.
· Understand the Customer requirements, encourage them to upgrade / renew
the matrimony packages.
· Address all the issues / grievances of customers and provide the right
customer experience.
· Capture the insights from customer interactions and share it with the
internal team.
· Strictly adhere to the process requirements
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