Panacorp software solutions jobs - Telesales Executive

• Initiating sales with potential customers over the phone. 

• Asking questions to engage customers and keep the conversation going. 

• Listening to the customers' needs to generate repeat sales. 

• Gathering and documenting customer information, payment methods, purchases, and reactions to products. 

• Generating promising leads for the outside sales team to pursue. 

• Maintain Adequate Datatbase.  

• Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services
• Follow communication “scripts” when handling different topics
• Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
• Seize opportunities to upsell products when they arise
• Build sustainable relationships and engage customers by taking the extra mile
• Keep records of all conversations in our database in a comprehensible way
• Frequently attend educational seminars to improve knowledge and performance level
• Meet personal/team qualitative and quantitative targets

Minimum Requirement:

• Good Communication Skills
• Good Problem-solving skills over the call
• High energy level