We are hiring for telesales. Its a outbound process. We will provide a data. Candidate will be customer handling about their queries.
Fresher candidates.
Experience candidates.
Outbound process.
Average English.
1year experience in sales.
This is the BPO and they deal with many processes. No MTI issue. Noida sector 16 is job location.
MS Office. Email knowledge.
- Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services
- Follow communication “scripts” when handling different topics
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- Seize opportunities to upsell products when they arise
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our database in a comprehensible way
- Frequently attend educational seminars to improve knowledge and performance level
- Meet personal/team qualitative and quantitative targets
Minimum Requirement:
- Good Communication Skills
- Good Problem-solving skills over the call
- High energy level