Responsible for end to end process of ATM Replenishment for assigned route and reports should be submitted to office.
· Responsible for attending FLM/SLM calls and close within given TAT.
· Responsible to maintain/prepare all records (CBR/EOD) as per Cash Indent.
· Responsible for guide ATM route crew for smooth operation.
· Responsible for ensuring that below activities should be done in presence of both ATM Custodian of single assigned route :-
o Cash receive from Vault as per bank indent.
o Cash replenishment in ATM.
o Handing over the remained cash to vault/Bank after completion the ATM Route.
o ATM vault opening.
· Responsible for ensuring that ATM password combinations should be kept with both ATM Custodian separately don’t share with anyone.
· Responsible for ensuring that in case of ATM Custodian change or if on leave than ATM password should be change.
· Responsible for reporting to Branch Manager/Asst. Manager/Supervisor for any Switch differences/ shortage / counter difference / Overage from ATM Site as well as mentioned the same in CBR and also Call Log with MSP.
· Responsible for tallying physical cash with switch counter and ATM machine counter.
· Responsible for custody of handed over all cash from Vault office/Bank.