Expert in the Digital Marketing domain and have deep understanding of the Sales force
Marketing Cloud solutions. Responsible for business requirements, functional design, process design
(including scenario design, flow mapping, customer journeys),prototyping, configuration, testing,
training, defining support procedures.
Lead on the design, implementation of technology and creative business solutions for iconic
Brands. Take the lead on projects, solving some of the most exciting problems for our clients
Build lasting relationships with key client stakeholders and sponsors. Collaborate with amazing digital
experts across disciplines to innovate and create great solutions.
Supporting the Digital team in RFP and proposal responses.
Working on Content Management tools – Documentum and Veeva Vault (3 years).Currently working as
a Veeva Vault administrator for eTMF,QualityDocs,Medcomms and Promo Mats and have experience in
configuring workflows, Lifecycles, Creation of Expected Document List, DAC, Master Data, User Role
Setup, Study Team Assignment. Worked on Vault QualityDocs to manage documentation associated with
a quality system, providing seamless collaboration, reducing compliance risk, and improving quality
processes. Help in accelerating review and approval workflows, and facilitates sharing ofGxP documents
among employees and partners. Configuring the Vault to manage Change Control, Overlays and
signature pages, Product object, Country-/Facility-/Department- specific actions, Content expiration,
Role defaulting, Trainee role, Controlled copies, Read & Understood workflows. Worked on EMC
Documentum in managing, maintaining, enhancing, customizing Documentum/Java based applications
and content repositories. Worked on Installation and configuration of Documentum Content Server, DA,
Webtop, Oracle Database on Windows platform. Expertise in managing Users, Roles, Groups, ACLs,
Jobs, and Content Repository for both Documentum and Veeva Vault
Awarded with ‘Certificate of Excellence’ for working as Veeva SME and quality contribution in
mentoring the team and developing accelerators for Veeva COE
Worked for 6 Global Pharma clients which includes (Pfizer, Shire Pharmaceuticals, Astellas
Pharmaceuticals, Bristol Myers Squibb, Otsuka Pharmaceuticals and Pacira Biopharmaceuticals).
Have experience in working on SLA based project and SLA tools like HP Service center, Service Now,
JIRA, Remedy etc.Have excellent experience of working with Life Science technical unit.
Holding B1 Visa for US .Have been travelling to US for requirement gathering and POC.
Awarded Bronze Cheers Awards for Excellence in Genpact for customer satisfaction and appreciations
from Clients. Awarded Silver Cheers Award for customer satisfaction and taking single handed
ownership of the Project Deliverables in Incedo Inc .Awarded Ace Award and Star of the Month Awards
in Accenture for customer satisfaction. Awarded (Made a Difference) and Innovation and Excellence
Award in India Bulls Technology for customer handling and providing Innovative solutions.