- Managing large amounts of Outbound calls in a timely manner.
- Identify Customers needs and delivering Voice Service to the customers on Insurance related queries and complaints.
- Delivering of excellent Quality service to customers to achieve total Customer Satisfaction.
- Customer Focus and Adaptability to different personality types.
Professional Skills
- Excellent command on English
- Other Languages: Kannada & MalayalamPrevious Experience in a Customer Support Role / Knowledge or Exposure to Insurance Industry is an added advantage.
Job Summary
Voice process(Inbound&Outbound Customer service for Insurance quries
Good communication skills in English,Additional language,Malayalam,kannada
Responsibilities and Duties
Customer Re tension -Renewal and Retention Calling on Due /Lapse/Overdue Portfolio month to month complete the company's Presidency targets through Campaign management
Required Experience, Skills and Qualifications
Added Advantage will be given to callers with experience in Financial/ Insurance Process.
knowledge of insurance will be an added advantage
Good communication skills in English,Addition language,Malayalam,Kannada
Age: 21 - 30
Location: Greems road (Thousand light signal)Anna salai - Chennai.