Al Truist Customer management India Pvt Ltd jobs - Business Associate

Altruist Customer Management India Private Limited

• Headquartered in Gurgaon (Haryana),Vertex India delivers range of services to international and domestic clients.
• To tap and build on the vast growth opportunity India presents, Vertex, in September 2010 acquired a major diversified domestic BPO, thus emerging as one of India’s largest integrated end- to end solution providers in the customer management outsourcing industry, offering services across voice, non-voice and fulfillment solutions to Indian customers.
• Vertex India has enjoyed a very healthy growth trajectory in the past year. It now delivers to a broad client base across key players in the Telecom, Financial Services (banking and Insurance),Retail & Distribution and Public Sector.
• In the Public Sector space, we are a part of the government’s tax Information Network (TIN),the only BPO chosen by a leading national depository.
• We believe that ensuring the privacy and security of our clients' data is a high-priority task for our organization. Hence, we have implemented physical, administrative and technical controls to ensure the integrity, confidentiality and privacy of our clients' information. Our controls include a comprehensive enterprise security policy & employee confidentiality (NDAs) and security acknowledgement statements, which are in accordance with industry standards. The security infrastructure includes things like access controls, non‐disclosure agreements and IT assets such as firewalls, IDS, IPS etc.