Interview Type : Face to Face Interview, Telephonic Interview
Management India Private Limited
Headquartered in Gurgaon (Haryana),Vertex
India delivers range of services to international and domestic clients.
To tap and build on the vast growth
opportunity India presents, Vertex, in September 2010 acquired a major
diversified domestic BPO, thus emerging as one of India’s largest
integrated end- to end solution providers in the customer management
outsourcing industry, offering services across voice, non-voice and
fulfillment solutions to Indian customers.
Vertex India has enjoyed a very healthy growth
trajectory in the past year. It now delivers to a broad client base across
key players in the Telecom, Financial Services (banking and Insurance),Retail & Distribution and Public Sector.
In the Public Sector space, we are a part of
the government’s tax Information Network (TIN),the only BPO chosen by a
leading national depository.
We believe that
ensuring the privacy and security of our clients' data is a high-priority
task for our organization. Hence, we have implemented physical,
administrative and technical controls to ensure the integrity,
confidentiality and privacy of our clients' information. Our controls include
a comprehensive enterprise security policy & employee confidentiality
(NDAs) and security acknowledgement statements, which are in accordance
with industry standards. The security infrastructure includes things like
access controls, non‐disclosure agreements and IT assets such as
firewalls, IDS, IPS etc.