Key Responsibilities:- Develop and nurture relationships with new and existing clients.
- Work closely with the sales team to increase product adoption and customer retention.
- Assist in conducting product training sessions for new clients and ensuring a smooth onboarding process.
- Communicate effectively with senior-level management to address customer needs and resolve issues promptly.
- Contribute to the development of sales strategies and best practices.
- Upselling premium and customised plans to existing customers.
- Provide valuable insights to the product team to enhance our platform's features and functionality.
- Proactively engage with clients through timely follow-ups and gather feedback to improve the overall customer experience.
- Participate in initiatives aimed at enhancing customer satisfaction and engagement.
Required Skills:- Must have excellent verbal and written communication skills.
- Preferably with experience working with SaaS products.
- Preferably with working experience in a start-up.
- Technical curiosity or experience, willingness to learn new things
- Quick learner, adaptable to changing business needs
- Proven ability to educate executive decision-makers, building and maintaining relationships with them.
Benefits/Perks: PyjamaHR offers an array of benefits including competitive salaries, equity options, free food and beverages, and weekly team outings!
Internship Stipend: 10,000-15,000/-
Salary Range: 4-6 LPALocation: Bangalore (Koramangala)