Consultant | Noida
Job Title: Presales- Managed Services
Job Code: VEL/C/P/01
Location: Noida
Education: B.E/B.Tech, MCA
Position(s): 1
Candidate Profile:
Tools understanding, network knowledge, architecture understanding and designing skills, Requirement/Pain area understanding and gathering. Commercials understanding.
Job Description:
- Knowledge and experience of Monitoring and Service desk tools (CA, IBM, Service Now, SolarWinds, etc.)
- Must have experience in handling customers and OEM Must be experienced and/or able to design Architecture for the ITSM/EITM solutions
- Must be able to design solution for NOC/Managed services/FMS, etc.
- Must be able to handle team and work under different situations do build up solutions considering different technologies together.
- Must have experience in DR and HA architectures.
- Must be able to proactively/reactively handle issues and customer (Internal and external).
- Must have excellent presentation skills. Excellent interpersonal and communication skills.
- Ability to create technical/Solution documentation and reply for RFP’s.
- Must have knowledge for preparing commercial proposals.
- Understanding of Transition and Governance processes.
- Excellent in Documentation skills.