Customer Service Executive jobs in Bangalore at Nabard Financial Services Limited

1. Job Title: Customer Service Executive (CSE)

2. Department: Direct Lending

3. Job Purpose: The CSE would be responsible for business development, operations management, training, staff management for his branch. He would be reporting to the BH with skip level reporting to RM. The CSE will be in a team comprising CSOs and MIS-officer in the branch. He will be responsible for maintaining documentation and process check.

4. Educational Qualifications:

a) Graduates and above

b) Must be well-versed with local language and English.

c) Candidates must be comfortable to work with computer system.

d) Driver’s License and Motorcycle is a must.

5. Experience: 1-3 years’ experience with similar job profile with sufficient exposure to the field operations in working with the target population in MFI. Knowledge of local language and willingness to travel extensively is mandatory.

Age Limit:

Maximum age limit at 30 years. For candidates with relevant experience the same may be extended.

“NABFINS is an initiative of NABARD born out of serious concerns about the practices of NBFC MFIs in the mid-2000. Entrusted with the responsibility of promoting microfinance sector besides scaling up SHG-Bank Linkage NABARD thought it fit to form a Micro Finance institution on a pilot basis with the objective of developing it as a model NBFC MFI in the country which will facilitate setting up of bench marks and standards for the MFI sector. In particular, NABFINS objective was to ensure that the various maladies found in the sector such as lack of transparency in accounting and disclosure, high transaction cost, lack of diversification in products, increased rates of interest, coercive collection practices etc. are sought to be eliminated by establishing a fair and transparent Micro Finance Institution.”