1. Job Title: Customer Service Executive (CSE)
2. Department: Direct Lending
3. Job Purpose: The CSE would be responsible for business development, operations management, training, staff management for his branch. He would be reporting to the BH with skip level reporting to RM. The CSE will be in a team comprising CSOs and MIS-officer in the branch. He will be responsible for maintaining documentation and process check.
4. Educational Qualifications:
a) Graduates and above
b) Must be well-versed with local language and English.
c) Candidates must be comfortable to work with computer system.
d) Driver’s License and Motorcycle is a must.
5. Experience: 1-3 years’ experience with similar job profile with sufficient exposure to the field operations in working with the target population in MFI. Knowledge of local language and willingness to travel extensively is mandatory.
Maximum age limit at 30 years. For candidates with relevant experience the same may be extended.