Microvista Technologies jobs - Customer Support Executive

Customer Support Executive

Microvista Technologies
experience Fresher
salary Salary not disclosed
qualification
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Posted: 2 Months ago
Views: 0
Applications: 0
Openings: 1

Job Description

Job Roles and Responsibility: 
• Review customer complaints and concerns and seek to improve all aspects of the customer experience with the company 
• Assist customers as needed with setting up and navigating programs or software associated with a product or service 
• Deep understanding of customers concerns and thoughts regarding the use of products, and the ability to troubleshoot as needed 
• Handling inbound calls from client on Software product related to functional and technical query. 
• Provide Online/Onsite support to customers 
• Handling Live chat, email of client query on Microvista Software Product 
• Requirement Analysis 
• Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams

Job Particulars

Who can applyFreshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id1478584
Locality Address Bodakdev
StateGujarat
Country India

About Company

Microvista Technologies Pvt. Ltd. is a premier software company with global delivery engine that houses a team of highly inspired, creative, talented and dedicated professionals, who leverage best practices, proven expertise and resources to deliver the best-in-class services and products to our clients. We, at Microvista are committed to produce the work that exceeds our clients’ expectations, work that we can feel proud of. It is this spirit and indomitable urge to excel that keeps us going.
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