ESMSYS PVT. LTD jobs - Customer Support

Customer Support

ESMSYS PVT. LTD
location
Ahmedabad(Ellis Bridge)
experience 0 to 2 Years
salary 18,000 Per Month
qualification
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Posted: 1 Month ago
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Job Description

Key Skills Required:

     Having Experience in international semi- voice calling process.

     Excellent verbal communication skills in English is a must

     Knowledge / understanding of online user behavior

     Excellent telephone etiquette and ability to demonstrate professional grammar and diction is a must

     Proficient in using MS Office Software mainly  Word, Excel, Outlook & PowerPoint with excellent documentation and presentation skills

     Possess an ability to establish a report with customers, identify their concerns and needs and provide effective solutions in a timely manner 

Job Responsibilities:

     Open and maintain customer records by updating account information in the backend

     Maintain close contact with sales representatives to obtain information regarding product performance, service requirements and customer requests

     Resolve product or service problems by clarifying the customer's complaint / issues

     Prepares product or service reports by collecting and analysing customer information

     Contribute to team effort by accomplishing related results as required

     Manages the office and administration duties as per the Company policy 

Educational Qualifications and Interpersonal Skills:

     Graduation / Post Graduation in relevant field

     0-2 years of relevant experience, fresher with excellent communication skills can also apply

     Creative thinker with the ability to understand and transform technical information and convey the same to the customers in an appropriate manner

     Ability to work effectively as part of a team as well as independently and with minimal direct supervision

     Excellent planning, organizing and negotiating skills

     Effective time management and multi-tasking skills with an ability to work under tight deadlines


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Job Particulars

Job TypeFull Time
Hiring Process Face to Face Interview

About Company

ESMSYS PVT. LTD
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ESMSYS PVT. LTD recruiting Customer Support Experienced(Fresher) candidates candidates nearby Ahmedabad,.ESMSYS PVT. LTD vacancies for Customer Support is recruited through Written-test, Face to Face Interview etc.
ESMSYS PVT. LTD Company recruits a lot of Experienced(Fresher) candidates candidates every year based on the skills . The candidates with 12th Pass (HSE), Any Graduate are selected to full fill the vacancies in BPO / Customer care job field. The candidates nearby Ahmedabad, can apply for Customer Support position in ESMSYS PVT. LTD. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the ESMSYS PVT. LTD recruitment, candidates are mostly chosen for the department of BPO / Customer care . To learn more about the current jobs and other details, it is better to go through official site of ESMSYS PVT. LTD and Teamlease.com. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Teamlease.com is a leading employment portal that researches the official site of ESMSYS PVT. LTD and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in ESMSYS PVT. LTD and near your city and get a secured career.