A front office executive is a crucial member of the administrative staff. They are the first point of contact in the office and provide administrative support to the entire organisation. They also introduce clients and guests to the organisation's upper management. A front office executive manages the flow of visitors through the organisation and ensures that all receptionists complete their duties on time. The duties of a front office executive vary depending on the company, but some tasks are common. Typical responsibilities of a front desk executive include:

Greeting clients and setting a positive office atmosphere
Answering the phone, taking messages and redirecting calls to respective offices
Organising and maintaining files and records and updating them when necessary
Creating and maintaining updated documents and spreadsheets
Overseeing the sorting and distribution of incoming mails
Preparing outgoing mail items such as envelopes or packages
Operating office equipment such as photocopier and printers
Bookkeeping and issuing invoices

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