Responsibilities:
Manage the inside sales representatives team
Set and track sales targets for your team
Suggest and implement improvements in the sales administration process
Coordinate department projects to meet deadlines
Report on sales metrics and suggest improvements
Prepare monthly, quarterly and annual sales forecasts
Use customer feedback to generate ideas about new features or products
Research and discover methods to increase customer engagement
Ensure sales, finance and legal policies and procedures are met
Build an open-communication environment for your team
Liaise with Marketing and Product Development departments to ensure brand consistency and increase sales
Requirements:
Excellent leadership skills.
Strong analytical and problem-solving skills.
Sound organizational skills.
Effective communication skills.
Exceptional customer service skills.
In-depth understanding of the sales administration process
Excellent interpersonal and team management skills
Strong organizational skills
Numerical abilities and problem-solving attitude