We are hiring International voice process executive for US based company
JOB DESCRIPTION
Experience - Freshers - 5years( Arrear students can also apply)
Education - Any Degree
Skills Required - Good English Communication
Shift timing - (Night shift)
Salary - 9,000 TO 15000 per month (Plus Incentives)
Location - Coimbatore
Job Type: Full-time
Schedule:• Night shift
Supplemental pay types:• Performance bonus
Ability to commute/relocate:• Coimbatore, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required)
Experience:• total work: 0 TO 5 year (Preferred)
- Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services
- Follow communication “scripts” when handling different topics
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- Seize opportunities to upsell products when they arise
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our database in a comprehensible way
- Frequently attend educational seminars to improve knowledge and performance level
- Meet personal/team qualitative and quantitative targets
Minimum Requirement:
- Good Communication Skills
- Good Problem-solving skills over the call
- High energy level