Collect information on Insurance claim of patients via IVR, Insurance portals, or calls

Evaluate the received information and process accordingly

Interact with stakeholders over a call/email

Capture the data of payments/transactions in the required format Maintain adequate documentation on the client software to send necessary documents to insurance companies and maintain a clear audit trail for future reference

Record after-call actions and perform post-call analysis for the claim follow-up

Skills:

Excellent verbal, written communication, and interpersonal skills.

Good analytical skills and reasoning abilities.

Intermediate knowledge of MS Word, and MS Excel.

Intermediate working knowledge of computer e.g. Internet Browsing, using basic shortcut keys, accurate typing.

Qualifications :

Any Science Graduates or Post Graduates (Freshers are preferred)

Available shifts :

11:30 AM to 09:00 PM

01:30 PM to 01:00 PM

02:30 to 12:00 PM

05:00 PM to 03:00 AM

06:00 PM to 04:00 AM

08:00 PM to 06:00 AM

iFedora Services Pvt Ltd is a leading Healthcare Revenue Cycle Management industry player. With over 19 years of experience, we have established ourselves as a trusted partner in delivering exceptional services to our clients. With a talented team of 1900+ employees, we pride ourselves on our expertise and commitment to excellence. Our workforce is spread across two major locations - Ahmedabad and Pune.