Process Associate

Baseline Business Services Private Limited
Experience : 0 to 2.5 Years
Location : Hyderabad
Monthly Salary : Rs. 10,000 - Rs. 20,000
Posted on 03 Jun 19
Job is expired
Job DescriptionLast Date 31 Jul 19

  • Manage Data Allocated and engage with customers over Voice based contact center solution to solicit Secured and Unsecured Loan Requirement
  • Deliver Daily Metrics on Average Talk Time, Data to lead, # Calls etc.,
  • Deliver Data Allocated to Pre-Qualified Lead Metric for Secured and Unsecured Loan Product
  • Engage with Fulfilment team for seam less follow through with Customers for E2E process closure
  • Deliver on productivity Metric of Data to lead, Lead to login and Login to Disbursement and Revenue Metrics
  • Manage Relationships with all stakeholders – Customers, FI/Bank Representatives, Sales teams to deliver the desired Metrics
  • Ensure identification of process gaps are relayed to Business owners for corrective measures

Job Type : Full Time
Interview Type : Face to Face Interview
Company Description

Baseline Business Services Private Limited is in the business of originating financial services in secured and unsecured loan products by way of making use of technology and blending both off-line and online channels for origination actively supported by assisted channels of contact center

The current scope of operations is limited to Hyderabad with a vision to create a foot print across south in the next 2 years. 

The promoters have vast experience in the Banking and NBFC space spanning Product Management, Center of excellence, Strategy, Sales Management.

Job is expired
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