JOB DETAILS:- Retaining and renewing customers as well as maximizing the revenue while up-selling. Driving towards customer delight and ensuring smooth rendering of services. Acting as a consultant to the client and offering them recommended services and solutions. Maximizing weekly revenues by overachieving daily targets.
Knowledge: The candidate should have hands-on experience in client handling and product selling. The candidate should preferably have knowledge of selling customer solutions over a call. The candidate should possess prior knowledge about customer retention/up-selling.
Skills: Able to work independently and as a team player Effective communication & comprehension skill Excellent active listening skills Time Management Quick decision making Understand Customer needs Report Management Skills
Attitude & Behaviour: Ability to build report with customers instantly Likes to picks up challenges Good motivator, passionate, confident. Customer-eccentricity
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