Indigo Solutions jobs - Technical Support

Technical Support

Indigo Solutions
experience Fresher
salary Salary not disclosed
qualification
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Posted: 1 Month ago
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Job Description

About the internship
Selected intern's day to day responsibilities include:

1. Research and identify solutions to software issues
2. Ask customers targeted questions to quickly understand the root of the problem
3. Talk clients through a series of actions, either via phone, email, or chat, until they've solved a technical issue
4. Handle properly escalate unresolved issues to appropriate internal teams (e.g. software developers)
5. Provide prompt and accurate feedback to customers
6. Refer to internal database or external resources to provide accurate tech solutions
7. Ensure all issues are properly logged
8. Prioritize and manage several open issues at one time
9. Follow up with clients to ensure their IT systems are fully functional after troubleshooting
10. Prepare accurate and timely reports
11. Document technical knowledge in the form of notes and manuals
12. Maintain jovial relationships with clients
Who can apply

Only those candidates can apply who:

1. are available for full time (in-office) internship

2. can start the internship between 20th Jan'21 and 24th Feb'21

3. are available for duration of 6 months

4. have relevant skills and interests

Other requirements

1. SQL knowledge is must

2. Hindi language should be known with fluency

3. Candidate must be in Bangalore and should be an immediate joiner

4. Candidates pursuing education should not apply

Perks
  • Certificate
  • Letter of recommendation
  • Informal dress code
  • Number of openings
    1

    Certificate: Will be provided at the end of the Internship

    VIEW MORE

    Job Particulars

    Job TypeInternship / Projects
    Hiring Process Face to Face Interview

    About Company

    About Indigo Solutions
    Indigo Solutions is a software company that partners with milk diaries to streamline their orders, delivery, and inventory management using our most efficient order management tools and SaaS (software as a service) solutions.
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    Indigo Solutions recruiting Technical Support candidates nearby Bangalore,.Indigo Solutions vacancies for Technical Support is recruited through Written-test, Face to Face Interview etc.
    Indigo Solutions Company recruits a lot of candidates every year based on the skills . The candidates with Any Graduate, Other Course are selected to full fill the vacancies in BPO / Customer care job field. The candidates nearby Bangalore, can apply for Technical Support position in Indigo Solutions. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the Indigo Solutions recruitment, candidates are mostly chosen for the department of BPO / Customer care . To learn more about the current jobs and other details, it is better to go through official site of Indigo Solutions and Teamlease.com. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Teamlease.com is a leading employment portal that researches the official site of Indigo Solutions and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in Indigo Solutions and near your city and get a secured career.