I5 soft solutions pvt ltd jobs - Telecaller

He are trying to hire a Tele caller for Semi Voice process (inbound calls) minimum 0-2 year

(only for girls )

Responsibilities and Duties

• Advises present or prospective customers by answering incoming calls
• Influences customers to retain product or service by following a prepared script to give product reference information.
• Documents transactions by completing forms and record logs.
• Maintains database by entering, verifying, and backing up data.
• Maintains operations by following policies and procedures; reporting needed changes.
• Maintains quality service by following organization standards.
• Maintains technical knowledge.
• Contributes to team effort by accomplishing related results as needed

Required Experience, Skills and Qualifications

• Should be Excellent in communication
• Need basic knowledge on system
• Knowledge on MS office