Job Description

Interacting via various channels, such as live chat, emails, social media and direct calls
Modifying sales pitches in response to customer demand
Acquiring and retaining contact information databases
Put forward suggestions in accordance with the requirements of the consumer
Ensure a smooth procedure for the consumer by transferring windows of opportunity to the appropriate department for further action
Engage with the potential and existing customers to inform about the product or services offered
Assess the needs and requirements of customer
Handle the grievances of the customer and offer advice to resolve them
Keep records of the sales phone calls and note useful information
Pitch the services directly to the potential customers
Store and update the customer information in the database

IIA has been Serving Education for a decade with the Vision of Training Youth in the Aviation Domain and shaping their career with the Booming Indian Aviation Market. IIA has won 20 National and International Awards for Placing maximum Students in Industry. IIA is Pioneer in Designing Aviation Curriculum for Universities and several Top Private and Govt universities are collaborating with IIA for Training support. IIA has official manpower agreements with Deccan Charters, Spicejet Airlines and Alliance Air. IIA believes in practical Training with Technology Support & the only institute in India to Train students with Virtual Reality Gear.