Position : Telesales executive
Job category : Telesales/sales
Job Location : Raidurgam
Industry : Real estate
Experience : Fresher to 4 years
Gender : Female(Bike and license is mandatory is addon)
1)Provide information of Products / Services / Offers to customers.
2)Handling inbound calls & outbound calls
3)Understand customer need
4)Solve customers’ query over the phone and convince customer for the site visits
- Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services
- Follow communication “scripts” when handling different topics
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- Seize opportunities to upsell products when they arise
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our database in a comprehensible way
- Frequently attend educational seminars to improve knowledge and performance level
- Meet personal/team qualitative and quantitative targets
Minimum Requirement:
- Good Communication Skills
- Good Problem-solving skills over the call
- High energy level