Telesales Representative Responsibilities:
1- Contact businesses and private individuals by telephone to promote services
2- Resolving customer queries
3- Customer follow up and feedback post initial interaction
4- Schedule appointments for sales staff to meet prospective customers
5- Responsible for maintaining good customer relationships over phone
6- Update customer information in database.
7- Strong skills in convincing and objection handling.
8- Good knowledge of relevant computer programs and telephone systems
9- Cool-tempered and able to handle rejection
10- Ability to understand customer requirements and close sales.
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