Contacting Potential Customers and Informing About the Testing Services & Product Services, Answer Queries, Getting Appointments to meet Customers.

Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services
Follow communication “scripts” when handling different topics
Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
Seize opportunities to upsell products when they arise
Build sustainable relationships and engage customers by taking the extra mile
Keep records of all conversations in our database in a comprehensible way
Frequently attend educational seminars to improve knowledge and performance level
Meet personal/team qualitative and quantitative targets

Minimum Requirement:

Good Communication Skills
Good Problem-solving skills over the call
High energy level

Suthan Brother Engineering Pvt Ltd is a division of GEI Group Of Companies specifically for calibration. We have the ability to calibrate a wide variety of instruments ranging from frequency counters and amplifiers to signal generators and network analysers. Whatever your calibration requirements are, give us a call. If its time and process critical and needs to be calibrated sooner rather than later, we will be able to help. Our team consist of experts who have different specialization in calibration. So no matter what instrument you have, we have the right people for your job. Our calibration technicians and engineers are available during all working hours and ready to travel on short notice.