We are looking for a Travel Consultant with great enthusiasm. You will be responsible for promoting and booking Packages for clients (individuals or businesses). The goal is to enhance satisfaction and acquire an expanding and dedicated clientele.
Responsibilities
• Research various destinations and means of travel regarding prices, customs, weather conditions, reviews etc.
• Managing Sales Targets
• Diagnose the clients’ specifications and wishes and suggest suitable travel packages or services
• Organize travels from beginning to end, through booking tickets and accommodation, securing rental transportation etc.
• Supply travellers with pertinent information and useful travel/holiday material (guides, maps, event programs etc)
• Use various techniques to sell itinerary tour packages
• Handle unforeseen problems and complaints and determine eligibility for money returns
• Create and update electronic records of clients
• Maintain relationships with key persons
• Keep financial statements and documents
• Reach the revenue and profit targets
Requirements
• Proven working experience as a travel consultant
• Excellent knowledge of travelling software (computer reservations systems, CRM etc)
• Proficiency in English; knowledge of additional languages is an advantage
• Exemplary sales skills and customer-oriented approach
• Well versed in various areas of travel (domestic/international, business/holidays, group/individual etc)
• Ability to present, persuade and communicate effectively
• Demonstrable ability to handle crises
• Degree in Hospitality, Travel, Tourism, Business or relevant field
• Candidates with more than 6 months of experience will be preferred