Hi Greetings from One Degree North HR Services,
We are hiring for multiple MNC & Domestic companies for voice process work from office. Fresher & experience both can apply. We do not charge our candidates. It's a free service for candidates there are absolutely zero charges for candidates no pre or post offer charges. We get paid directly from the companies. So, feel free to share your resumes.
Responsibilities for voice process:
- Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services
- Follow communication “scripts” when handling different topics
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- Seize opportunities to upsell products when they arise
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our database in a comprehensible way
- Frequently attend educational seminars to improve knowledge and performance level
- Meet personal/team qualitative and quantitative targets
Minimum Requirement:
- Good Communication Skills
- Good Problem-solving skills over the call
- High energy level