Ensure Guest ComfortOrder Taking & BillingHandle The Customer ComplaintsCustomer Service/ Follow UpsService RecoveryInventory ManagementMaintain SOP ChecklistAsset & Equipment MaintenanceMaintain ReportsHandle Billing Compliances a. To develop sales by setting high standards of
service. b. To ensure complete preparation of take away and
other business module before the area opens for operation.
c. To take the guest order correctly and with appropriate
courtesy.
d. To assist the guest in choosing the best items on the menu,
thereby increasing sales, by up selling and suggestive selling
e. To handle all guests without bias or prejudice.
f. To write out guest bill(s) and ensure their proper processing
by presenting them to guests and even while delivering.
g. To assist the Shift Supervisor in preparing the general stores
requisition.
h. To carry out any duties assigned by the Supervisor /Store
Manager
i. To follow the Store rules and policies laid down by the
management
j. To adhere to strict grooming and hygiene standards
k. To consciously and continuously strive to better his/ her skills
and increase his/ her knowledge