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After Sales Support Executive

Frozenfire Technologies Pvt Ltd
15,000 - 40,000 Per Month
Posted on 16 Apr 19
Job DescriptionLast Date 15 Jun 19
  • After sales service to the schools.
  • No Sales- Targets.
  • Out-Station Travelling required.
  • Imparting Training to Students/ Teachers/ School mgt/ Parents.
  • Regular communication with the Schools to ensure seamless implementation and Product Usage.
  • Regular School visits to find and fix any Challenges faced during product usage by students/ teachers/ schools.
  • To ensure that all payments are collected as per the companys payment terms.
  • Ensure adherence to service and support processes and requirements.
  • Achievement of monthly, quarterly & yearly Service Levels.
Skills Needed:
  • Good verbal and written communication.
  • Presentable and groomed.
  • Problem Solving attitude.
  • Patience and Promptness.
  • Good Knowledge of MS Excel.

Job Type

Interview Type

Face to Face Interview, Telephonic Interview

Company Description

MindHour is one of the fastest growing EduTech company in India. A company backed by Times of India group has more than 5 lac students on its portal across 92+ cities in India, spread across more than 2000 Schools. We target to cross 10 lac students by March 2017.


Mindhour has been mentioned as one of the 8 Emerging companies from India by TechinAsia. Not only in India, the company also has Global Accolades from IOWA (USA),TURKEY ( ISTANBUL),CHILE ( LATIN AMERICA ).


Founded in 2014, MindHour, a niche player in the education segment, is one of the largest companies in India applying technology in education.


We make the school syllabus easy and rewarding for students of Class 6-10 | CBSE & ICSE Board. We achieve this through the proper use of technology across our products which can be categorized across three major verticals:


1.         MindHour Annual Online Packages.

2.         MindHour Study Tabs - pre-loaded with learning content.

3.         MindHour Classes - Hi-Tech & Branded tuition centres.


We believe in an open-door policy. Our employees can look forward to multiple benefits and growth opportunities across various verticals in the company.


If you are passionate about getting associated with a company that is growing fast to revolutionize learning not only in India but also on a global scale, look no further!