We
are looking for a Business Analyst responsible for managing and
supporting Clients during and post the delivery of Mobzway products.
He/she reports to and is directed by the Director, Managed Analytics and
performs work required for the successful delivery of post-sales
analytical engagements as part of a project team.
The project engagement
may include working closely with other BAs (local and
remote/outsourced),Client Engagement Managers and Account Managers as
appropriate to develop and deliver analysis activities required to
support the Post Sales projects.
The role requires effective creativity
to approach and explore business hypotheses and provide supporting and
actionable analytical evidence to show how operational change would
derive business value.
Requirements
- Understanding of the business objectives of the Analytical Services engagement.
- Understanding of / creation of User Stories to capture the ‘who’, ‘what’ and ‘why’ of client business objectives.
- Development of an analytical approach to the User Story and desired client facing outcome.
- Definition and development of the associated speech/text queries to support the analytical approach.
- Perform analysis of query results and compile information to support the analytical objectives.
- Work with the project team to develop actionable recommendations, business cases and presentations as a result of analysis.
- Participate and contribute to daily stand-up calls on project progress.
- Participate in client calls and presentations as necessary.
- Maintain project documentation and status.
- Research industry knowledge for assigned client(s) using external resources and leveraging internal knowledge.