Xobin Technologies Private Limited jobs - Client Relationship Executive

Client Relationship Executive

Xobin Technologies Private Limited
experience Fresher
salary Salary not disclosed
qualification
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Posted: 1 Year ago
Views: 0
Applications: 2
Openings: 1

Job Description

A Client Relationship Executive at Xobin ensures that customers achieve their desired goals using the Xobin platform. The executive will act as a liaison between the customer and Xobin's internal team. This is a client-facing role that involves relationship management, account management, and resolving any emerging problems that our customer accounts might face.


Responsibilities:

  • Leverage product expertise and technical knowledge to delight customers.
  • Work closely with Engineering and Product and Customer Success teams to solve customer complaints/queries.
  • Handle customer concerns over chat/email with confidence, putting them at ease.
  • Drive the onboarding of customers.
  • Share analytics, insights, and best practices with customers.
  • Contribute to creating online support documentation which helps other sub-functions to manage customers.

Job Particulars

Who can applyFreshers
Hiring Process Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id835883
Job Category Others
Locality Address Perungudi
StateMaharashtra, Tamil Nadu
Country India

About Company

Xobin is an online assessment software that helps democratize hiring. If you have ever been a part of campus drives, walk-in drives, coding tests, or psychometric tests there is a good chance that it was driven by Xobin software. We are one of the fastest growing HRTech companies in the world. We have worked with over 600 organizations in 50+ countries by automating screening, improving interview productivity, reducing cost of hiring and building successful teams. Xobin is smart talent assessment platform with validated role-based assessment and psychometric assessment helps organizations to shortlist and hire.
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