Credit Card Sales Executive jobs in Chennai at Yathra finance pvt ltd

A Credit Card Sales Executive is a professional responsible for promoting and selling credit card products and services to potential customers. Their primary objective is to acquire new customers, increase card usage, and achieve sales targets set by the organization. Below is a typical job description for a Credit Card Sales Executive:

Job Title: Credit Card Sales Executive

Job Summary: The Credit Card Sales Executive is responsible for generating new business opportunities and expanding the customer base through the sale of credit card products and services. The role involves actively engaging with potential customers, understanding their needs, and recommending appropriate credit card solutions to meet those needs. The Sales Executive must meet or exceed sales targets while ensuring high levels of customer satisfaction and compliance with regulatory requirements.

Key Responsibilities:

Sales Generation:

Identify and prospect potential customers through various channels such as cold calling, referrals, networking, and other lead generation methods.
Present and promote credit card products and services to individuals, businesses, and organizations.
Conduct sales presentations, product demonstrations, and meetings with prospective clients to showcase features, benefits, and terms of credit card offerings.

Customer Relationship Management:

Build and maintain strong relationships with customers to understand their financial needs and preferences.
Provide personalized assistance and guidance to customers in selecting the most suitable credit card options.
Address customer inquiries, concerns, and complaints in a timely and professional manner.

Sales Performance and Reporting:

Achieve monthly, quarterly, and annual sales targets as determined by the organization.
Track sales activities, pipeline, and performance metrics using CRM systems or other designated tools.
Prepare regular reports and updates on sales activities, market trends, and competitor analysis for management review.

Compliance and Regulatory Adherence:

Ensure compliance with all relevant regulations, policies, and procedures governing credit card sales and marketing activities.
Stay informed about industry regulations, legal requirements, and best practices related to credit card sales and consumer protection.

Collaboration and Teamwork:

Coordinate with internal teams such as marketing, customer service, and product development to enhance sales strategies, promotional campaigns, and customer experiences.
Participate in sales meetings, training sessions, and performance reviews to enhance knowledge, skills, and performance.

Qualifications and Skills:

Bachelor's degree in Business Administration, Marketing, Finance, or related field preferred.
Proven track record of success in sales, preferably in the financial services industry.
Strong communication, negotiation, and interpersonal skills.
Ability to understand and explain complex financial products and terms.
Results-oriented with a focus on achieving sales targets and delivering excellent customer service.
Familiarity with CRM software and sales tracking tools.
Knowledge of regulatory requirements and compliance standards in the financial services sector.
Ability to work independently and as part of a team in a dynamic, fast-paced environment.