Customer Service Executive jobs in Pune at AIATSL

Designation - Customer Service Executive

Number of Job Vacancies - 47

Essential Qualification

Graduate from a recognized university under 10+2+3 pattern.
Preference will be given to candidate having Airline/GHA/Cargo/Airline Ticketing Experience or Airline Diploma or Certified course like Diploma in IATA-UFTAA or IATA-FIATA or IATA-DGR or IATA CARGO.
Should be proficient in use of PC.
Good command over spoken and written English apart from that of Hindi.

Salary in INR Per Month

Rs. 27,450/-

Age limit

28 Years

Nature of Job Function

At the Airport, mainly Passenger Check-in, Airline ticket reservation, Boarding and all Terminal Functions. Passenger as well as Airlines satisfaction is the key requirement.
Work pattern will be three shifts including night shift irrespective of gender and one weekly off on rotation basis. Career Progression based on performance and number of years. Entitled for Casual Leave, Sick Leave and Privilege Leave and eligible for EPFO etc. as per eligibility.

GENERAL CONDITIONS:

The short listed suitable candidates will be considered for engagement on a Fixed Term Contract basis subject to their turn in merit order, availability of vacancies in consideration with reservation for SC/ST/OBC. The prospective candidate should be fit to carry out the duties of the post.
The applicants must ensure that they fulfill all the eligibility criteria, as on 01st April, 2024 and that the particulars furnished by them in the application are correct in all respects.
Candidates those who were engaged in AIASL on a Contractual Basis in any category and got terminated on any grounds should not apply, as they will not be considered.
Any canvassing by or on behalf of the candidate or bringing political or other outside influence, with regard to their engagement / selection shall be considered as DISQUALIFICATION.

From the time the very first aircraft took flight in India, till today, when Jumbos and Dreamliners rule the sky, Air India's Ground Handling Department always existed, albeit under different names. What started off as a section for Ground Handling under Air India Engineering, grew into a department called Ground Services Department with the induction B747 'jumbo” aircraft.With a view to bring in focus on the core Ground Handling services, the Passenger, Cargo and Ramp Handling activities have been brought together to form the Ground Handling subsidiary AI APS. With an experienced workforce of over four decades, sophisticated GSE, and Air India’s expertise of over 75 years in Aviation business, Air India Airport Services has endeavored to provide excellent Ground Handling services at all times.AI APS was incorporated in 2003 as a wholly owned subsidiary of Air India Limited for providing manpower for the various departments of Air India, including Ground Handling. Consequent to the Cabinet approval, AI APS has been operationalised with effect from 1 February 2013 as a Ground Handling Company.