Contacting current and potential clients to inform them regarding the product and service. Answering all queries and questions regarding the company and product.

Understanding customers' requirements by asking questions and closing the deal.

Keeping the customer database maintained and updated.

Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services
Follow communication “scripts” when handling different topics
Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
Seize opportunities to upsell products when they arise
Build sustainable relationships and engage customers by taking the extra mile
Keep records of all conversations in our database in a comprehensible way
Frequently attend educational seminars to improve knowledge and performance level
Meet personal/team qualitative and quantitative targets

Minimum Requirement:

Good Communication Skills
Good Problem-solving skills over the call
High energy level

At Patronagics Consultancy Services, we are committed to driving sustainability in the Finance and Insurance sector. With a team of experienced professionals, we offer comprehensive consulting services tailored to the unique needs of our clients. Our approach combines industry knowledge, innovative strategies, and ethical practices to create a positive impact on the environment and society. Partner with us to unlock the potential of sustainable finance and insurance.