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Fresher 
15,000 - 20,000 Per Month Job Title: Customer Service Executive - Fresher
Job Summary: We are seeking a motivated and enthusiastic individual to join our team as a Customer Service Executive. This entry-level position is ideal for freshers who are passionate about providing excellent customer support and are eager to learn and grow within a dynamic environment.
Responsibilities:
1. Respond promptly to customer inquiries via phone, email, or chat in a professional and courteous manner.
2. Assist customers in resolving product or service-related issues and escalate complex cases to senior representatives when necessary.
3. Maintain a high level of customer satisfaction by ensuring timely and effective resolution of inquiries and complaints.
4. Keep accurate records of customer interactions, transactions, comments, and complaints.
5. Collaborate with other team members to identify and implement process improvements to enhance the overall customer experience.
6. Stay updated on product knowledge, company policies, and industry trends to better serve customers.
7. Follow up with customers to ensure their issues are resolved satisfactorily and provide feedback to management on recurring issues.
Qualifications:
1. Excellent communication skills, both verbal and written.
2. Strong problem-solving abilities and a customer-focused mindset.
3. Ability to work well in a team environment as well as independently.
4. Basic computer skills and familiarity with CRM systems is a plus.
5. Willingness to learn and adapt to new processes and technologies.
Fresher 
Pune 18,000 - 45,000 Per Month 1 Year Pune 20,000 - 30,000 Per Month Fresher Pune 18,000 - 45,000 Per Month 1 to 4 Years Pune 20,000 - 45,000 Per Month Fresher Pune 18,000 - 45,000 Per Month 0.5 to 4 Years Pune 17,000 - 45,000 Per Month Fresher Pune 18,000 - 45,000 Per Month Fresher Pune 10,000 - 20,000 Per Month Fresher Ahmedabad,Mumbai,Pune 20,000 - 45,000 Per Month 
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