Location: Moti Nagar
rocess: Chat (50%) + voice (50%)
Working window will be Rotational (24*7)
One side cab facility in odd hours. (For Female after 8pm and for Male after 10pm).
Salary Slab:- Rs 17,295/- CTC (Fresher)
Candidate would be on training period for 6 days.
a) Very good communication in English.
b) Both Graduate and undergraduate can be considered.
c) Should be a nearby resident for easy commutation / reach & shift flexibility.
d) Fresher or Previous experience in a customer support role will be an added advantage.
e) Should have very good reasoning & logical approach towards the customer centric activities (as process requires logical people to analyse the situation & respond accordingly).
f) Should have flair for excellent customer service & its importance.
g) Candidate must have computer knowledge and familiar with MS office (Excel / Word / Power point).
h) Candidate must flexible for 12/7 or 24/7,as per the process requirement.
i) Typing speed should be 30WPM with 90% accuracy.(for Chat campaign)*