Customer Support Executive

Artech Infosystem Private Limited
0 to 2.5 Years
2,00,000 - 3,00,000 Per Year
Job is expired
Posted on 21 Jun 19
Job DescriptionLast Date 30 Jun 19
Job Role: Customer Service Associate
  • We are hiring for Customer Service Associate Role, we invite freshers & experienced candidates both. 
  • Minimum qualification required is Intermediate.
  • We have openings for one of us MNC client.
  • Candidate should be comfortable with:
  • 24*7 shifts with rotational weeks offs
  • Comfortable to work in night shifts
  • Excellent communication skills
Compensation Details –
  • Salary Range – INR 2.0 LPA - 3.09 LPA per annum
Additional Benefits:-
  • Transport Allowance- INR. 4000
  • Night Shift Allowance- INR. 115 per night (If applicable)
  • Meal Coupons(Zeta Card)- INR. 1100
  • Over Time benefits (As applicable)
  • Medical Insurance – INR. 5 L for each employee
  • Life & Accidental Insurance for each employee 
  • Knowledge & Skills Required
Communication Skills:
  • Excellent communication skills (written and verbal)
  • Ability to communicate correctly and clearly with all customers
  • Excellent documentation skills
  • Good comprehension skills ability to clearly understand and state the issues customers present
  • Ability to concentrate follow customers issues without distraction to resolution
  • Good composition skills ability to compose a grammatically correct, concise, and accurate written response
  • Work successfully in a team environment as well as independently

Job Type

Interview Type

Written-test, Face to Face Interview

Company Description

Global Workforce Solutions.Maximized

At the forefront of the staffing industry, Artech is a women-owned business enterprise (WBE) committed to maximizing global workforce solutions on behalf of its clients. Artech's deep heritage, proven expertise and insightful market intelligence has secured long-term partnerships with Fortune 500 and government clients seeking world-class professional resources.

Artech employs over 7000 industry professionals supported by over 25 national and global locations coast-to-coast across India, the US, and China. Artech's Fortune 500 and government clients leverage this expansive reach by engaging Artech as a preferred go-to supplier across multiple regions and countries in order to receive consistent deliverables, terms, rates and cost savings.

Artech helps its clients reduce their total cost of ownership (TCO) by delivering a range of refined staffing and technology solutions that include:
  • Staffing individual talent (IT, engineering, professional, scientific, clinical)
  • Deploying teams for the execution of projects
  • Delivering statement of work (SOW) resources and management for defined scope of services projects
  • Managing staffing vendors and suppliers