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Superseva Pvt. Ltd. jobs - Guest Relations Officer

Guest Relations Officer

Superseva Pvt. Ltd.

location

experience

Fresher

salary

25,000 - 28,000 Per Month

qualification

Diploma, B.Com, BA, BHM

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Posted: 29 Days ago

Views: 0

Applications: 0

Openings: 1

Job Description

Good communications skills (Both written and verbal),Interpersonal skills, Customer
Review arrival lists to welcome guests
Attend to special guests (e.g. VIPs) and answer their inquiries
Help prepare welcome folders with collateral (e.g. room service menus, area descriptions)Provide information about amenities, area and venues and promote services
Anticipate guest needs and build rapport with customers
Offer assistance with certain tasks (e.g. confirming travel arrangements, taking messages)
Address customer complaints and escalate to Guest Relations Manager when needed
Record information in the logbook daily
Ensure compliance with health and quality standards

Requirements and skills

Proven experience as a Guest Relations Officer
Familiarity with hospitality industry standards
Proficiency in English; knowledge of additional languages is a plus
Computer literacy
A customer-oriented and professional attitude
An outgoing personality
Outstanding communication abilities
Excellent organizational and time-management skills
Hospitality & Aviation experience is preferred.

Job Particulars

Role Hospitality Executives

EducationDiploma, B.Com, BA, BHM

Who can applyFreshers

Hiring Process Face to Face Interview, Telephonic Interview

Employment TypeFull Time

Job Id1569745

Job Category Diploma

Locality Address Cunningham Road , Indiranagar

StateKarnataka

Country India

About Company

Superseva Pvt. Ltd.

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