Need Hindi telecaller only/BPO experience inbound process

Day shift

Full time work from office

Send your resume on proper Hindi speaking is required

Timing 9am to 5.30pm

It is not contract job

It is not target based job

Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services
Follow communication “scripts” when handling different topics
Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
Seize opportunities to upsell products when they arise
Build sustainable relationships and engage customers by taking the extra mile
Keep records of all conversations in our database in a comprehensible way
Frequently attend educational seminars to improve knowledge and performance level
Meet personal/team qualitative and quantitative targets

Minimum Requirement:

Good Communication Skills
Good Problem-solving skills over the call
High energy level

Axiom was established in the year 1997 to manufacture power conversion products and is a leading manufacturer of Electric Vehicle components in the country. Axiom Energy Conversion Ltd caters to Three wheeler and Two wheeler product segments in the Electric Vehicle components domain.