· Collate market information to analyze trends and identify business opportunities.
· Assist in development and implementation of sales plans
· To carry out monthly examination of all expenses and looks for saving potentials, discuss with AGM.
· Monitor all enquiries status on day to day basis, Assigning web enquiries to Marketing Executives.
· To inform management any significant development in the market in terms of new launches, new campaign by competition or any other relevant matter which is significant and important in nature.
· Coordinate with marketing coordinator to maintain latest updates on competitors.
· Meet all assigned targets.
· Ensure all enquiries are updated in CRM tool with latest follow up.
· Negotiates with customers, meet with customers & finalize deals.
· Co-ordinate with marketing coordinator regarding enquiries and customers requirement like quotations, technical specifications, cost break up for the required product. Hot list.
· Create Work orders for new orders. Verify customers purchase orders & working sheets.
· To highlight all sales discounts, fleet discount and suggest necessary action to higher management whenever change is necessary.
· Advise training plan for marketing staff.
· To oversees all marketing, advertising and promotional staff and activities.
· Demonstrate technical marketing skills and company product knowledge.
· Maintain professional internal and external relationships that meet company core values.
· Proactively establish and maintain effective working team relationships with all support departments.
· Reviewing team members performance Formulate annual and monthly sales plan and implement sales strategy.
· Resolve customer complaints regarding sales and service or inform to ASD.
· Confer or consult with department heads to plan advertising services and to secure information on equipment and customer specifications.
2. New Business
· Create new enquiries and take follow up with them.
3. Customer
· Monitoring customer list
· Collect all customer feedback in order to enhance customer service & suggest modifications & improvements.
· Develop and maintain business relations with customers, to maintain high level of customer satisfaction whilst maximizing profit.
· Monitor customer orders and deliveries, collection of payment, manage debtors and customer claims
· Maintain professional relationships with customer that meet company core values.
· Send greetings/wishes to customers at the time of festivals.
4. Others
· Prepare MIS reports.
· Review of information about demands and derivation of supply and proposal preparations
· Study and Clarification of government and private tender bid conditions, preparation of bid documents and submission of bid.
· Monitoring of the bid management in order to ensure it is aligned with the organization's requirements
· Contribution in cost and price calculations .
· Coordination of tender reviews and deadlines and adjust them to the frameworks given by the customers
· Coordination for Environment clearance related work and meetings.
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