Job Description: As a Telesales Executive, you will be responsible for generating sales leads and converting them into customers over the phone. Your primary objective will be to promote our products/services, answer queries, and provide solutions to potential customers.
Key Responsibilities:
Conduct outbound calls to potential customers from the provided leads list.
Present and promote products/services to prospective customers.
Understand customer needs and requirements to offer tailored solutions.
Achieve sales targets and objectives set by the sales manager.
Keep accurate records of all sales activities and customer interactions using CRM software.
Follow up on leads and inquiries promptly to maintain a high conversion rate.
Build and maintain strong customer relationships to ensure customer satisfaction and repeat business.
Stay updated on product knowledge and industry trends to effectively communicate features and benefits to customers.
Collaborate with the sales team to optimize sales strategies and tactics.
Provide feedback to the sales manager regarding customer preferences and market trends.
Requirements:
Proven experience in telesales or a similar role.
Excellent communication and interpersonal skills.
Strong negotiation and persuasion abilities.
Ability to work well under pressure and meet targets.
Good organizational and time management skills.
Familiarity with CRM software and sales techniques.
High school diploma or equivalent; a degree in Sales or Marketing is a plus.
Positive attitude and willingness to learn.