Process: Telecommunications Soft sales process usa based

Salary 15-20K Freshers

Fluent in English ( speaking and listening both )

Timings 11 PM to 8 AM

Work Location: Ghansoli Dargah

Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services
Follow communication “scripts” when handling different topics
Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
Seize opportunities to upsell products when they arise
Build sustainable relationships and engage customers by taking the extra mile
Keep records of all conversations in our database in a comprehensible way
Frequently attend educational seminars to improve knowledge and performance level
Meet personal/team qualitative and quantitative targets

Minimum Requirement:

Good Communication Skills
Good Problem-solving skills over the call
High energy level

At United Dispatch Solutions, our success is built on the foundation of our exceptional team. Comprised of transportation experts, logistics professionals, and customer service specialists, our team is committed to delivering unparalleled service and support. With years of collective experience in the industry, we pride ourselves on our ability to understand and address the unique needs of each client, ensuring their satisfaction every step of the way.