Vendor management jobs in Bangalore at ArtyCraftz

Responsibilities:

Vendor Outreach: Initiate outbound calls to vendors, introducing the e-commerce platform, and establishing or maintaining relationships.

Order Confirmation: Communicate with vendors to confirm orders, ensuring accurate product details, quantities, and delivery timelines.

Issue Resolution: Address and resolve any issues related to orders, payments, or product discrepancies by liaising between vendors and internal teams.

Feedback Collection: Gather feedback from vendors regarding their experiences with the e-commerce platform, identifying areas for improvement.

Contractual Agreements: Communicate and ensure vendors adhere to contractual agreements, including pricing, terms, and conditions.

Inventory Management: Coordinate with vendors to manage and update inventory information, ensuring product availability and accuracy on the platform.

New Vendor Onboarding: Assist in the onboarding process for new vendors, providing necessary information and documentation requirements.

Payment Follow-Up: Follow up on payment-related issues, ensuring timely and accurate processing of vendor payments.

Performance Tracking: Monitor vendor performance metrics, identifying trends and areas for improvement, and providing feedback to vendors.

Market Intelligence: Gather information on industry trends, competitor activities, and market conditions to provide insights for vendor management strategy.

Requirements:

Communication Skills: Excellent verbal communication skills, with the ability to convey information clearly and professionally.

Relationship Building: Strong interpersonal skills to build and maintain positive relationships with vendors.

Problem-Solving: Ability to identify and solve problems efficiently, especially in the context of order discrepancies or vendor-related issues.

Detail-Oriented: Attention to detail is crucial, particularly when confirming orders, managing inventory, and reviewing contractual agreements.

Negotiation Skills: Basic negotiation skills to ensure mutually beneficial terms with vendors.

Time Management: Efficiently manage time to handle multiple vendor interactions and tasks simultaneously.

Tech-Savvy: Comfortable using e-commerce platforms, CRM systems, and other tools relevant to vendor management.

Qualifications:
High school diploma or equivalent (additional qualifications in business, supply chain management, or a related field may be preferred)

ArtyCraftz – an exclusive eCommerce platform for Individuals, Small & Medium Business Owners & manufacturers to sell their items without keeping or adding any margins to the sellers. ArtyCraftz is solving major issues facing these sellers & vendors as the other eCommerce players are keep supporting sponsored listings as their priority on their platform.