Focus Elite jobs - Verifier

Job description Verifier

A verifier in an international BPO (business process outsourcing) is responsible for ensuring the accuracy and authenticity of information provided by customers or clients. This may involve verifying customer or client details, transaction information, or other data to confirm its validity.

Key responsibilities of a verifier in an international BPO may include:

1. Conducting thorough verification checks to ensure the accuracy of information provided by customers or clients.

2. Contacting customers or clients to obtain missing or incomplete information.

3. Verifying customer identities and contact information to prevent fraud or unauthorized access.

4. Documenting verification results and maintaining detailed records of interactions with customers or clients.

5. Communicating effectively and professionally with customers or clients to resolve any discrepancies or issues that arise during the verification process.

6. Adhering to company policies and procedures regarding data confidentiality and security.

7. Collaborating with other team members and departments to ensure seamless verification processes.

8. Meeting performance targets and quality standards set by the company.

Overall, a verifier in an international BPO plays a critical role in maintaining the integrity of information and ensuring a positive customer experience. They must possess strong attention to detail, excellent communication skills, and the ability to work efficiently in a fast-paced environment.

Interested candidates can share their resume