Its a voice process. Need to sell services to customers. managing incoming calls and customer service inquiries, generating sales leads that develop into new customers, and identifying and assessing customer needs to achieve satisfaction.

Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services
Follow communication “scripts” when handling different topics
Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
Seize opportunities to upsell products when they arise
Build sustainable relationships and engage customers by taking the extra mile
Keep records of all conversations in our database in a comprehensible way
Frequently attend educational seminars to improve knowledge and performance level
Meet personal/team qualitative and quantitative targets

Minimum Requirement:

Good Communication Skills
Good Problem-solving skills over the call
High energy level

Our vision is focused on providing top-notch repair and maintenance services for both two and four-wheelers. We are dedicated to ensuring that all vehicles are kept in optimal condition to guarantee the safety and satisfaction of our customers. From routine maintenance to complex repairs, we strive to deliver reliable and efficient solutions to keep vehicles running smoothly on the road. With our commitment to quality and customer satisfaction, we aim to become the go-to destination for all automotive repair and maintenance needs.