International BPO - Voice Process (US collections process)
Position Title - Executive - Customer Service
Location – Pune
Highlights:
- Best In Market Salaries from 2.4 lakhs up-to 4 lakhs
- 6 week new hire training program
- Unlimited Incentive Plan with transparent KRA's
- Enhance your Analytical/Decision Making & Negotiation skills
- Cross functional Growth opportunities within 6 months for experienced candidates
- Free Medical/Life insurance
- Employee Centric Policies
- Free Home Pick & Drop Transportation
- Fixed shifts
- 8 hour shifts [Including the 45 min break]
- Free transport [Home pick-up & drop]
Profile Summary:
As an Executive - Customer Service, you will be responsible to communicate with consumers of
healthcare and telecommunication providers in the United States to collect on overdue and unpaid
bills. As a collection specialist, you will be responsible for calling consumers on phone and negotiating
for the overdue payment, on behalf of the client.
Position requirements:
- Good English verbal skills required
- This job requires you to work US shifts scheduled between 5:30 pm & 10:30 am
- Sunday fixed Off & Alternate Saturday Working
- Candidates with experience in collections or mortgage services will have an advantage